Your retreat in the mountains
Welcome to 1,200 m above sea level – to the Naturhotel Edelweiss, above Wagrain. In the middle of the Salzburg mountains, in absolute peace and surrounded by pure nature. Lovingly designed rooms & suites with panoramic views await you in our sustainably managed hotel – ideal for couples, families and connoisseurs. Enjoy our regional organic breakfast, relax in the panoramic wellness area with a view of the Tauern mountains or discover nature right outside the door – on foot, by bike or on skis. Included in summer: the Salzburger Sportwelt Card with free gondola rides, swimming pools and family offers. In winter: Access to the Wagrain-Kleinarl ski area just 200m away. Naturally. Cordial. Edelweiss.
Get inspired
Service and amenities
Sustainable vacation
Enjoy wonderful moments on vacation while thinking about the environment
Best price guarantee
Offers and packages
Rooms and apartments
Offers and packages
Bike
Alpine biking pleasure at 1,200 m Mountain biking & e-biking directly from the Naturhotel Edelweiss: Stoneman Taurista, MTB tours or pleasure rides – incl. e-bike rental.
Family vacation
Family vacation at Naturhotel Edelweiss Active and relaxed together at 1,200 m: plenty of space for families, nature experiences right on the doorstep, summer and winter – close to the cable car, pool & play worlds.
Dogs
Vacations with dogs in the Alps Four paws welcome: dog-friendly rooms, small welcome pack, walking trails directly from the hotel and tips on huts, bathing spots & vets.
Culinary delights
Honest. Regional. Organic. Organic cuisine with a local flavor: breakfast, snack and dinner menu made from regional ingredients, our own eggs and seasonal vegetables – vegetarian/vegan and allergy-friendly.
Massage
Massages & treatments at the Green Spa Individual massages at Naturhotel Edelweiss: two experts, alpine tranquillity on the Wagrain plateau – for lasting relaxation, well-being and new energy.
Wellness
Wellness with far-reaching views at 1,200 m Green Spa with mountain views: Panoramic sauna, bio sauna & infrared, indoor pool and natural biotope – plus loungers, sun terrace and massages in the hotel.
Sustainability
Vacations with a clear conscience Certified environmentally friendly: green electricity, biomass heating & PV, ecological construction methods and regional organic products – plus e-charging station, e-bikes and conscious comfort.
Summer vacation
Mountain summer with far-reaching views Hiking, biking and relaxing right from the hotel: Alpine pastures, peaks and family adventures nearby – plus a Green Spa with panoramic views and great experiences in the region.
Winter vacation
Winter dream right by the gondola Ski-in/ski-out at 1,200 m: directly with the Rote 8er to Snow Space Salzburg. Plus winter hiking, tobogganing fun, ski pass at the hotel and Green Spa to warm up.
Location and info
Address
Naturhotel Edelweiss
Weberlandl 65
5602 Wagrain
Austria
Contact us
Reservations at
hotel@mein-edelweiss.at
+43 6413 8447
Destination
Frequently Asked Questions (FAQ)
My Reservation
1. Is online booking possible?
Yes, online booking is possible. Depending on the season and room category, there may be requirements such as a minimum stay or fixed arrival and departure days.
If no suitable dates are shown online, you can always send us an inquiry by email or phone.
2. What are the check-in and check-out times?
Check-in: from 3:00 p.m.
Check-out: until 11:00 a.m.
3. Is an earlier check-in or a later check-out possible?
Yes, depending on room availability, an early check-in or late check-out is possible.
A late check-out until 2:00 p.m. is available for an additional charge (€ 100 per room). This also includes spa access until 7:00 p.m.
4. How can I change or cancel my reservation?
Please contact us by email or phone for any changes or cancellations to your booking. The cancellation terms of your booking apply.
5. Is a deposit required?
Yes. The amount of the deposit varies depending on the season and is stated in your offer or booking confirmation. For special offers, the full amount is charged as a deposit. You can easily pay the deposit through our online payment system after receiving your booking confirmation.
Catering
6. What meal plan is included in the stay?
In the winter season, we exclusively offer our indulgence board (half board plus). In the summer season, you can choose between breakfast only or indulgence board.
7. What are the restaurant meal times?
Breakfast buffet: 7:30 a.m. to 10:30 a.m.
Afternoon snack buffet: 2:30 p.m. to 4:30 p.m.
Dinner: 6:00 p.m. to 8:00 p.m.
(last arrival at 8:00 p.m.)
8. How is dinner structured?
In the evening, we serve a 5-course choice menu – with meat, fish, or vegetarian options. In addition, our guests can enjoy a varied salad buffet, bread selection, and cheese board.
For children, there is a children’s choice menu or a separate buffet.
9. Do you offer special meals for allergies or dietary needs (e.g. gluten-free,
lactose-free, vegetarian/vegan)?
Yes, we generally make everything possible.
Please let us know about allergies or intolerances in advance so that we can prepare everything accordingly.
10. Is a vegan menu available and what does it cost?
Yes. A vegan menu is available for an extra charge of €15 per person per day.
11. What happens in case of late evening arrival?
If you arrive late (after 8:00 p.m.), we serve a cold platter – either at the bar or in your room.
12. Is there a children’s menu?
Yes, there is a children’s choice menu or a children’s buffet.
13. Is there a dress code for dinner?
Yes. We kindly ask guests to wear appropriate clothing for dinner.
14. Are drinks included in the meal plan?
Drinks are included at breakfast. All other drinks are charged separately.
15. Can I reserve a specific seat or table?
We are happy to note your seating or table preferences (e.g. quiet area, by the window, etc.) and pass them on to our service team.
Please understand that we cannot guarantee fixed tables. However, we do our best to accommodate your wishes whenever possible.
If possible, we seat families with children together in one area or room. Dogs are only allowed in one of our three restaurant areas.
Payment & Invoice
16. Which payment methods are accepted?
We accept all common credit and debit cards, cash payments, or advance bank transfer.
17. Can I receive a company invoice?
Yes, we are happy to issue a company invoice.
18. Are vouchers available and how can I buy or redeem them?
Yes, you can purchase vouchers online or directly on site. You can either print the voucher yourself, or we can send it to you by post.
Rooms & Facilities
19. Is free Wi-Fi available throughout the hotel?
Yes, free Wi-Fi is available throughout the entire hotel.
20. Are all rooms non-smoking rooms?
Yes, all our rooms are non-smoking rooms.
21. Is there a lift?
Yes, there is a lift in the hotel, although some rooms are not accessible by lift (please just ask us).
22. Are cribs available?
Yes, a crib or extra bed is available at no charge.
23. Is there a fridge or minibar in the room?
No, but we are happy to provide a fridge on request.
24. Is there air conditioning?
No. Due to our location at around 1,200 metres above sea level, air conditioning is generally not necessary.
25. Is there a kettle in the room?
A kettle is available on request from reception.
26. Is there a hairdryer in the room?
Yes, a hairdryer is available in every room.
27. How does room cleaning work?
Rooms are cleaned daily. For environmental reasons, towels are only changed if you leave them on the floor.
28. Is the hotel barrier-free / are there barrier-free accessible rooms?
Most rooms are accessible without barriers. Please note: the spa area is not barrier-free. Please ask before booking whether a barrier-free room is available.
Arrival & Location
29. Is the hotel directly accessible by public transport?
No, the hotel is not directly accessible by public transport. We offer a pick-up service from St. Johann im Pongau train station or from Wagrain town centre (for arrival and departure only).
30. Is the pick-up and drop-off service from the train station free of charge?
Yes, the pick-up and drop-off service from St. Johann im Pongau train station is free of charge (for arrival and departure only).
31. Do you offer airport transfers?
We do not offer airport transfers. These must be booked independently if needed, but we are happy to assist.
32. Are there any special considerations for arrival in winter?
Yes. In winter, snow chains may be required in some cases. In addition, there is an alternative parking area in the valley – from there, we can pick up guests if necessary.
33. How far is it to the town centre?
The town centre is about 3 km away.
34. How far is it to the cable car / ski lift?
The middle station (Rote 8er gondola) is only about 300 m away.
Parking & E-Charging
35. Is parking available at the hotel and is it free of charge?
Yes, free parking spaces are available at the hotel. The parking spaces are not covered.
36. Are there charging stations for electric vehicles and how is charging
billed?
Yes, charging stations are available. You can get a charging card at reception. Charging is billed according to consumption at €0.60 per kWh.
Pets
37. Are dogs allowed at Naturhotel Edelweiss?
Yes, dogs are allowed. The surcharge is €22 per day. For other pets, please contact us in advance.
38. Are dogs allowed in the restaurant or wellness area?
Dogs are very welcome, but they are not allowed in the buffet area, spa, or fitness room. We offer a separate restaurant area for guests with dogs.
39. Is it possible to bring my dog to dinner?
Yes. If you would like to bring your dog to dinner, one of our three restaurants
are available for this purpose.
40. Are dog-friendly extras available in the room (e.g. bowl, blanket)?
Yes, dog-friendly extras such as a bowl or blanket are available on request.
Wellness & SPA
41. What wellness facilities are available?
The wellness area includes an indoor pool, a steam bath, two saunas (60°C
and 90°C), and a relaxation room with a water massage lounger. In summer,
you can cool off in our natural swimming pond.
Children also have access to a separate children’s swimming pool (1.4 m water
depth).
42. What are the opening hours of the wellness area?
Wellness area in general: 7:30 a.m. to 7:30 p.m.
Children’s spa time: 2:30 p.m. to 4:30 p.m.
Sauna: from 3:00 p.m. (or on request)
Children’s swimming pool: 8:00 a.m. to 7:30 p.m.
Fitness room: 8:00 a.m. to 8:00 p.m.
43. Are there rules or age limits for children in the wellness area?
Yes. The spa and sauna area is generally intended for guests aged 12 and over. For children under 12, there is a designated children’s time from 2:30 p.m. to 4:30 p.m., during which access is permitted. The children’s swimming pool can be used daily from 8:00 a.m. to 7:30 p.m.
44. Are towels and bathrobes included?
Yes, towels and bathrobes are included in the price and will be waiting for you
in the spa bag in your room.
45. Do you offer day spa and what does it cost?
Yes, you can book a day spa for €40 per day. This includes a spa bag, bathrobe, flip-flops, and towels.
46. Can I add meals to the day spa?
Yes. The following options can be booked additionally:
Breakfast: €30
Afternoon snack buffet: €25
5-course dinner menu: €85
Massages
47. Can massages be booked and how does the reservation work?
Yes, we offer professional massages. You can reserve them directly at reception or select them as an additional service during the booking process.
48. When are massages available?
Massages are usually available between 8:00 a.m. and 7:30 p.m. – subject to availability and by appointment. Please book at reception or directly during the booking process under additional services.
Family & Children
49. Is there a playground?
Yes, we have a lovely children’s playground with a slide, swings, and an outdoor table tennis table (paddles available free of charge at reception).
50. Is there a playroom?
Yes, there are separate areas for children and teenagers.
Teen area: Billiards, table football, racing simulator, PlayStation and air hockey, etc.
Children’s area: Games, ball pit, and more.
51. Is baby equipment available (e.g. high chair, changing facilities)?
Yes, baby equipment such as high chairs and changing facilities is available.
Bike / Golf / Tennis
52. What bike services does Naturhotel Edelweiss offer?
We offer everything you need for an uncomplicated biking holiday: a lockable bike room, tools, tour tips and maps, as well as laundry service and packed lunches on request.
We also offer E-MTB rental.
53. Are there charging facilities for e-bikes?
Yes, e-bikes can be charged at our hotel.
54. What does the E-MTB rental include?
We offer top-quality e-bikes from the brand Trek. All standard sizes are available. We also provide a bike helmet and bike lock.
55. Are there advantages for hotel guests at the St. Johann im Pongau golf
course?
Yes, we are a partner hotel of the St. Johann im Pongau golf course. Our guests enjoy free green fees. Golf equipment can also be borrowed from us free of charge.
56. Is there a tennis court and can I borrow equipment?
Yes, we have our own tennis court, which is available free of charge for our guests – including equipment.
Winter
57. Is there a ski room and ski boot room?
Yes, there is a ski room as well as a ski boot room with drying facilities.
58. Is there a ski rental service?
Yes, we have our own ski rental with top equipment (skis, boots, poles, helmet).
59. Do you offer ski service?
Yes, we offer ski service, including edge sharpening and waxing.
